Common Problems

  • 1

    Mis-titled Benny Carter song, Symphony in Riffs

    Jay Weiser · 1 · Last reply by Zac

    The pages

    https://www.allmusic.com/album/benny-carter-1933-mw0000868450#trackListing

    https://www.allmusic.com/song/symphony-in-rifts-mt0032124384

    https://www.allmusic.com/song/symphony-in-rifts-mt0032124384#appearsOn

    mistitle this song, which is "Symphony in Riffs."

    Carter and others recorded it on numerous occasions, as you can see from the search results on your site using the correct title,

    https://www.allmusic.com/search/all/symphony%20in%20riffs

  • 1

    On Street Talk Saxophone Summit the photo is wrong

    JF · 0 · Posted

    On https://www.allmusic.com/album/street-talk-mw0003287894 the photo is wrong

  • 1

    Allmusic site performance

    kfischer30 · 1 · Last reply by Zac

    Just a heads up, Allmusic,com is running extremely slow when accessing data 4/8/2024 7:00 CST : Thanks

  • 1

    New release sort is broken

    Jason Bodnar · 3 · Last reply by Matski

    Secondary sorting on the New Releases list is broken. You can still click a column header to sort but previously if you selected something other than Artist it would sort by what you selected and then by Artists.  For example, I like to sort by Genre so I can go through all the new releases for a week, skipping the genres I'm not interested in. The list used to sort by genre and then within genres sort by artist. Now it just seems to be random within genres.

  • 1

    Just a heads up: Various and random link problems 7:00 CST (Thanks)

    kfischer30 · 2 · Last reply by Zac

    A few things I am noticing today (all random)

    Staff Picks links not always working.

    Random Similar Album links not retrieving known similar albums.

    Random missing track listings.

    Click on an Album cover in advanced search, or similar albums and instead of retrieving the album it calls the search engine with the album title and returns everything related to that title search.

  • 1

    pages are not loading correctly

    yemgha · 1 · Last reply by Zac

    Main page loads just fine, but any further search results are only useless amounts of texts and lists. clicking on any further link leads to nothing at all. very annoying.

  • 1
  • 1

    A Problem with My Review

    Hello, I noticed I can't post my full review of The Allman Brothers Band's "At Fillmore East" at the album's page. My review doesn't appear in full when I post on the page and the second stanza can't be spaced from the first. There seems to be a bug on the album's review page. This has happened before and I hope AllMusic can fix this immediately. Thanks.

  • 1

    Correction Needed for Jeannie Seely Bio

    JeannieSeelyWebsite · 3 · Last reply by rootsmusic

    The bio for artist Jeannie Seely is incorrect. It starts out with the sentence: "Jeannie Seely was known primarily as a duet partner, but she managed a few country hits of her own during the late '60s and early '70s." This is not true, as Jeannie Seely was known primarily as a solo artist. She placed 27 records on Billboard's country singles chart over 13 consecutive years from 1966 to 1978, but only three of those were duets with Jack Greene and all the rest were solo recordings. Other parts of the bio also need corrected. Attached is an actual

  • 1

    Allmusic site problem

    kfischer30 · 2 · Last reply by kfischer30

    Just a Heads up: Allmusic is down, following a link doesn't render graphics and just displays text links.

    Discovered 9:00 CST 5/14/2024

    Thanks

  • 1

    ad blockers

    yemgha · 1 · Last reply by Zac

    after disabling all ad blockers Allmusic still asks me to disable them. There are no more ad blockers to disable!

  • 1

    Please unblock my IP

    Denis Sadovoy · 2 · Last reply by Zac

    Hello. My name is Denis and I have paid subscription. It seems that my IP got blocked recently and all I could see is hold tight page. Please unblock my IP. https://www.whatsmybrowser.org/b/XNZLE

  • 1

    AllMusic.com is useless.

    george viveiros · 1 · Last reply by Zac

    I signed up for an account on AllMusic.com, performed a search, saw a link to the artist I was interested in and was redirected to Amazon Music. This is just sick. This site used to be helpful. Now it is crap.

  • 1

    I have a paid subscription but AllMusic is not recognising it

    RogD · 2 · Last reply by Zac

    I updated my subscription on May 16, this has not been updated in my account details. I therefore get the merrygoround of the adblocker thing. I have cleared cache and cookies numerous times and swapped bowsers, no change. Would appreciate help.

  • 1

    ALL FEATURED NEW RELEASES button

    David Bluvstein · 1 · Last reply by Zac

    ALL FEATURED NEW RELEASES button doesn't work, opening screen shows only the same top albums

  • 1

    I can't log in using Facebook login

    Anders Wilhelmsson · 1 · Last reply by Zac

    I can't log in using Facebook login. Don't know what is the problem. Hasn't worked for months.

    Kindest regards,

    Anders

  • 1

    album pages not loading correctly

    Kenneth Johnson · 1 · Last reply by Zac

    When click on album, page doesn't load correct.

  • 1

    Na página do músico Paulo Leão está aparecendo link para outro artista.

    Paulo Leão · 2 · Last reply by Zac

    Olá amigos. Na página do músico Paulo Leão está aparecendo link para outro artista (Acker Bilk). Vocês podem corrigir isso? Obrigado.

    link: https://www.allmusic.com/artist/paul-leao-mn0000750377

  • 1

    Missing Critic Rating On Review

    Grant · 1 · Last reply by Grant

    Hey! I noticed a review that seems to have insight, but no rating appears to be attached? Is this intentional?

    Fiction Family Reunion - Fiction Family | Album | AllMusic

  • 1

    Crypto Scammers pretending to be AllMusic

    Alexandre Laframboise · 2 · Last reply by Zac

    Hello. 

    I got approached a lot by scammers lately via mobile texts that claim to work for AllMusic, and they all say they offer remote jobs. They end up insisting users to go on WhatsApp and to make an account on a fake AllMusic website, where they then tell the users that they can they get paid by rating albums. Eventually it leads to a conversation about transferring the fake earned money from that website into cryptocurrency, which I'm positive leads to some method of phishing users out of their actual accounts. They had many AllMusic training groups on WhatsApp