Common Problems

  • 1

    User red star ratings missing from discography! Please fix!

    Mark McKenzie · 0 · Posted

    User red star ratings are extremely important to view in the discography list for album to album discography comparisons. They have been missing from discography pages on iOS for months now. The blue star reviews in general are less informative than the red star (with qty) user reviews. For example, an album may have user rating with of 125qty and 5 stars while having an allmusic blue star rating of 3 stars. It’s of primary importance when looking at an artists full discography to see both red and blue star reviews to get an accurate feel if the album is

  • 1

    https://www.allmusic.com/album/tulia-mw0004134134

    2Lucky · 1 · Last reply by Zac

    Please I don't have any agreement with Big masterz music distributor and either know who they are but I have seen here my full album distributed please I own full copyright to my music and i want immediate removal of my content 

  • 1

    Print does not function

    Rusty-Young007 · 2 · Last reply by Rusty-Young007

    Good Morning

    With the new version, print of a page (as example the track list or review) does not function well.

    Greets

  • 1

    Advanced Search Using Recording Types Filter not persisting

    kfischer30 · 1 · Last reply by Zac

    The Recording Types filter is not persisting after using the Browser back button.

    Steps to recreate

    1. Create an advanced filter using the recording types (Main Albums)
      • Here is a common filter I use
        • Genre & Style
        • AllMusic Rating
        • Recording Type
        • Album Moods
        • Album Themes
    2. Execute the search
    3. Click on an album from the search results
    4. Scroll down on the Album results page (I often do this when I am looking for something specific in the result) I also use the browser find in page feature to try and locate a key word on the page
    5. Click the Browser back button
  • 1

    A Sad Decline

    Nathan Dean · 3 · Last reply by Zac

    Ironiclally on the very day I renew my Allmusic subscripton, I learn you've laid of Stephen Thomas Erlewine. The site has less coverage of new music than ever before and barely limps along in functionality. Thankfully, there are still places like Acclaimed Music forums that are actually interested in serving their audience. I doubt this site lasts the length of my subscription, and am not sure I'll care if it doesn't. (Also, funny enough, I haven't had to work this hard to leave a comment since the internet was dial-up.)

  • 1
  • 1

    cannot connect to allmusic.com

    martien · 1 · Last reply by Zac

    When I indicate "https://allmusic.com", I receive a white screen only, for several months, only on a pc, another pc, i link. What's wrong?

  • 1

    I’ve visited all music for years but I’m giving you the finger for your McDonald’s popups that enrage me and make me wish for your site’s utter collapse.

    That is all. You’ve lost a user. Blow me allmusic. 

    McDonalds has ruined another sector of American life. Thanks for allowing them to, allmusic. Even this is a waste of my time. 

  • 1

    WHY WON'T YOU FIX THE SITE?! EVERYONE IS HAVING TROUBLE WITH IT

    Marcos Kurtinaitis · 1 · Last reply by Zac

    I'VE BEEN USING THIS SITE FOR MORE THAN 20 YEARS, MY WHOLE COLLECTION IS LISTED HERE, BUT IT HAS BECOME A NIGHTMARE TO USE IT ! PAGES TAKE FOREVER TO LOAD, SITE KEEPS CRASHING, ADS POPPING UP EVERYWHERE MAKING PAGES UNREADABLE...

  • 1

    Links not working properly

    kfischer30 · 1 · Last reply by kfischer30

    Most links are not working at the moment and some artists are displaying empty discographies. Follow the Staff Picks link for Aug 13 to Clifford Brown to see the problem.

    Problem with Windows OS and mobile devices running Android and Apple IOS

    Reported Aug13 8:00 CST

  • 1

    Amazon music click through issue

    Phil Edwards · 4 · Last reply by Phil Edwards

    When click through to Amazon Music it opens the app on my phone as expected. Sometimes it tells me that I do not have the rights to play that particular LP. I have an unlimited account on Amazon Music. If I search for the same LP directly in the Amazon Music app I can play it with no issue. Also when I click through from allmusic it plays in HD but never Ultra HD. It is almost as if the click-through to Amazon music is not using my credentials even though it clocks through to the app that I am

  • 1
  • 1

    LInks not returning any results

    kfischer30 · 1 · Last reply by Zac

    Looks like the servers are out of sync.

    Links are not returning any  results.

    Click on  staff picks and nothing is returned.

    Search for an artists and click on a results link - nothing is  returned

    Reported 7:45 CST

    Windows 10 - Firefox 13.0 64 bit

    Thanks

  • 1

    Review written in full, but still missing rating (7)

    Robert Woods · 0 · Posted

    Final request of this year, found some missing rating rap albums again to add them. Could you fix this for full version? - That Mexican OT - Texas Technician - Madrox - Phatso - Domingo - Presents: Behind the Doors of 13th Floor - AMB - Blood in Blood Out - Bone Thugs - New Waves - Kool Keith - Tashan Dorrsett - The Jaz - To Your Soul - Original Soundtrack - Rush Hour [Original Soundtrack] - Pink Guy - Pink Season - Mr.Hyde - Chronicles of the Beast Man

  • 1

    Misspelling on John Miles' page (and others born in the same place)

    AS · 1 · Last reply by Zac

    In the biography of John Miles it says he was born in county "Tyne and Ware" but it's "Tyne and Wear". When you click on the words it is linked to other artists with the same birth place (also spelled incorrectly). Please correct this. 

  • 1

    Hi. I wrote you a couple of weeks ago, but I haven't heard back. My problem was that we are two (very different) artists by the name JORN, so the other jorn's BIo have often been under my releases.

    jorn · 3 · Last reply by jorn

    Hi. I wrote you a couple of weeks ago, but I haven't heard back. My problem was that we are two (very different) artists by the name JORN, so the other jorn's BIo have often been under my releases. It seems like it has been corrected on two of my releases, but stil not on theese, which are also me: https://music.apple.com/dk/album/saturday-single/378792036?l=da https://music.apple.com/dk/album/vaksemadder-og-r%C3%B8vballegardiner-single/1746298340?l=da https://music.apple.com/dk/album/sk%C3%B8nheden-og-udyret-originalt-dansk-soundtrack/1442395867?l=da I am a Danish Soul singer and here is my profile, which I hope you can put on my releases, since Apple for artists is not able to. BIO: JORN (Jorn Lendorph) is a Danish soul-pop singer.

  • 1

    AllMusic is being updated. Hold tight. Thanks!

    Gary B. Larson · 1 · Last reply by Andrew L. Cushman

    I'm a paid subscriber and should be getting better service than this I've been getting this message for months when I go to AllMusic on my computer: "AllMusic is being updated. Hold tight. Thanks!" Sometimes it works; usually, it doesn't. I DO have phone access, but I prefer reliable computer access. If this isn't fixed, I'll need to unsubscribe.

  • 1

    Public profile and photo blank

    mikedefoy · 3 · Last reply by Zac

    Nothing shows up under the artist name, and the songs are not associated with the album.

  • 1

    Background color

    ben-one-eye · 2 · Last reply by ben-one-eye

    When I logged on to the site tonight, I noticed that some of the backgrounds of elements such as the discography list, album tracks lists and so on, are white, even though I have a dark theme enabled on my browser. I have a visual disability, and I have to turn all my colors to dark to even be able to work with pages, and so things like that are extremely unhelpful.

  • 1

    Credits not updated properly on a submission

    Cameron Mangione · 1 · Last reply by Cameron Mangione

    Hi,

    This submission was recently successfully added to the AllMusic database (https://www.allmusic.com/album/aura-mw0004374935#similarAlbums), which is exciting. However, it looks like this submission is missing the following credits:

    Vocals Recorded By - Cameron Mangione

    Assistant Engineer - Marina Fields Our team followed the proper protocols to submit this EP almost four months ago, so it was disappointing that you all did not update it properly. I have also attached the initial spreadsheet submitted to Xperi/TiVo four months ago for proof. I also submitted a correction on the page itself, but I want to ensure that someone gets back to this promptly because