Common Problems

  • 2

    Clicking Back button in Compilations returns to Main Albums Page

    Andrew · 2 · Last reply by Andrew

    When browsing/looking at an album in "Compilations" for an artist, if I click the "back" button, it goes back to the "Main Albums" page. Why doesn't it go back to the "Compilations" page as it should, since I was browsing that page? Thanks

  • 2

    Genesis error

    Bruce Harrison · 1 · Last reply by Zac

    Genesis Biography by Bruce Eder

    The Bio states: 

     The Last Domino? Tour began in September 2012 and finished in March 2022 at London's O2 Arena in March 2022. 

    I am sure that should say that the tour started in 2021 NOT 2012.

    Warm regards from Auckland, 

    -Bruce

  • 2

    This page isn't working

    Victor Acin · 3 · Last reply by Zac

    Once more time I can not consult information of this page in my computer. I do not remember how many times I have repported this same problem. Please, help me to solve it definitely. Thank you.

  • 2
  • 2

    NO AD BLOCKER - BUT YOU MISCONFIGURED IT TO BLOCK EVERYONE

    Steven Swart · 1 · Last reply by Zac

    Why do you guys have SOOOOO much trouble monetizing one of the most valuable data properties on the internet? Now in your madcap grab for cash you shut EVERYONE out of your site with faulty technology for ad blockers. The only thing keeping you from making money is your greed. You cant sell a product if you RUIN the product in order to sell it. Message me back and I will help you find a new direction that makes the money flow - WITHOUT pissing off everyone on the internet.

  • 2

    new release issue

    Nathan Dean · 4 · Last reply by Nathan Dean

    Under all new releases sorting by genre disabled and when either re-issue or just released is selected no results are returned

  • 2

    Review written in full, but still missing rating (9)

    Robert Woods · 0 · Posted

    Got some reviews that need to be add rating. Please fix them to be full version. Thank you earlier. - Boondox - The Murder - Diplo - California - Wale - The Mixtape About Nothing - Riviera Regime - Real Soldierz Ride - Crazytown - Darkhorse - Anal Cunt - Defenders of the Hate - Gunna - Drip Season 3 - Trick Trick - The People Vs./ The Villain - DJ Jazzy Jeff - The Soul Mixtape

  • 2

    overlay to "submit corrections" not scrolling

    rootsmusic · 1 · Last reply by Zac

    When I click on an album's link to "submit corrections", I can't scroll the form's overlay to its first field.

  • 2

    Ratings for Gorillaz' The Mountain

    Matski · 2 · Last reply by Matski

    Don't know if anyone else here has noticed this but there seems to be nearly thirty (assumingly low) ratings for this album already. Normally I'm not bothered by low user ratings but this one is still weeks away from public release. Either there's a lot of angry professional reviewers with pre-release copies out there wanting to show their disgust, or someone is abusing AllMusic's user voting system. Is it worth taking a look at it?

  • 2

    Continuous "AllMusic is being updated. Hold tight." notice in Mac browsers, not iPhone.

    Brian Gollands · 1 · Last reply by Zac

    I'm a paid subscriber, but I've been shut out of Allmusic for weeks with the above message. Is my IP address blocked? Please advise. Thanks.

  • 2

    failing to report dead links

    you suck · 0 · Posted

    So I followed a link, and instead of the promised album it gave me something else, something generic, vapid, and useless.

    It should at least provide a proper error status.

    Oh, and autoloading more crap when I'm looking for the "contact us" or "feedback" link in the footer is not very helpful either. Why do you insist on reinventing that which does not need reinvented, just properly implemented?

    Demaning I sign up just so I can tell you something. And not say so up front either. Your arrogance keeps mounting.

  • 2

    AllMusic: Ads cover content and make submitting corrections impossible!

    Nox Arcana · 1 · Last reply by Zac

    Seriously, after almost 400 complaints in as many years about this very thing, WTAF? Do you idiots just not care or are you that lazy.

    Everything is covered by ads, especially the fixed bottom footer, which covers the Google captcha.

  • 1
    Solved

    Year of release missing for Cigar album

    Derrick Pohl · 1 · Last reply by Zac

    The Xavier Cugat album "Twist with Cugat" has no indication of the year of recording or release. That's not uncommon on allmusic, except there's so much other info on the album, quite detailed, that the absence of the year is weird and might be a glitch/typo that could be readily fixed. You might want to take a look

  • 1
    Solved

    Other Lives is not from Nebraska

    Brandon Gilbrech · 1 · Last reply by Zac

    In your review of Other Lives' For Their Love you list them as a Nebraska based band, which is wrong on two counts. They're currently based in Oregon, but they started in Stillwater, Oklahoma. 

  • 1
    Solved

    New Releases on newsletter not featured on website

    rootsmusic · 1 · Last reply by Zac

    In the New Releases newsletter for July 3, 2020, the newsletter starts by featuring new releases from HAIM and CeeLo Green.  Why aren't either new release featured on the page for new releases?  Thanks.

    P.S. Helprace supports keyword tagging but doesn't support in-line images (so screenshot attached).

  • 1
    Acknowledged

    Peru Negro Crediting error for Executive Producer

    Kazomike · 1 · Last reply by Zac

    Hello. I really appreciate your website and all you have done for us. I am writing again to correct the artist notes for Peru Negro Jolglorio and Peru Negro's Zamba Malato. As I have pointed out before, Michael Corbett is a very common name. You currently listed Executive Producer correctly as Michael Corbett (myself). However, you have merged me with another gentleman of the same name. Kindly remove the Album/Artist/Credit  of Look Around, Mr. Flood's Party and Six Months in Confession, as I did not work on those albums. Thank you

  • 1

    Name Correction

    Perla Cantu-Arroyo · 2 · Last reply by Zac

    Hello, I recently noticed that I am listed on the Miel San Marcos album "Pentecostés" from 2017 as Perla "Canta" under voices. My correct name is Perla Cantu-Arroyo. You will find me under "Composer" for Claudia Lozoya's album "Se que me amas". I would highly appreciate if this correction could be made. Thank you so much!

  • 1

    Track length of Bristy Veja Akash wrong

    Kid Max · 0 · Posted

    Dream an album of Kid Max. Track no.1 Bristy Veja Akash length is given wrong. In YouTube https://youtu.be/UH7z5hpiYHI you can see the correct length is 3 minutes and 29 second long.

  • 1

    Why is my album collection is not accurate.

    Turnerhj1012 · 6 · Last reply by Zac

    I am checking my iTunes library to the AllMusic album collection.  Two of my albums are by BWB.  They do not appear in the alphabetical list of artists, under B?

    I have two albums by Christian Sands and one by Christian Scott.  The Scott listing appears between the two Sands listings.

  • 1

    There was a music group called "OUDBLUES" and I see that they must have had at least one album (CD format) I can only play samples of the CD, and Im trying to find out how I could order this CD

    Thomas Pallam · 1 · Last reply by Zac

    There is a CD by a group called OUDBLUES. It cannot be found anywhere, except for some short song samples on allmusic. Is there ANY POSSIBLE WAY to get (order) This CD by OUDBLUES?