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I have a paid subscription but I continue to get pop-ups to disable my adblocker or subscribe

I have a paid subscription but I continue to get pop-ups to disable my adblocker or subscribe. I have logged off and back on again with no change. I am logged into my account when I get these messages.

Thanks!

3 replies

Hi Jon,

If you go to this page: https://www.allmusic.com/user/profile#subscriptionSection

can you tell us what you see there?

JR

Hi. It says:

Paid Subscription

By supporting AllMusic for $12 a year, you will enjoy an ad free experience, improved site speed, and the opportunity to try new features in advance.

 

Your AllMusic subscription expires October 13, 2024.

Ok. You definitely should not be seeing ads then.

Apologies.

Another question:
Are you seeing ads on every page?
Or are you seeing ads on pages that you may have previously visited before you logged in?
 
This will happen occasionally if you have visited a few AllMusic pages before subscribing, and then visit those same pages again after.
Your browser retains the old page code that contains ads and displays that.
 
This will usually clear out within a couple days at the longest, or you can try clearing your browser cache.