Common Problems

  • 1

    Links to streaming services And Biography.

    Labz · 3 · Last reply by Zac

    Hi Team please update My Links to streaming services on my AllMusic Profile https://www.allmusic.com/artist/labz-mn0002401275 Apple:https://music.apple.com/za/artist/labz/313120229 Amazon:https://music.amazon.com/artists/B001KM71XG/labz and Artist Biography,Source:https://m.imdb.com/name/nm16589912/

  • 1

    Mobile website is unusable

    Sianl Bo · 0 · Posted

    This may echo a lot of other comments here but it’s almost impossible to read AllMusic.com on a mobile device (and not easy on other devices either). Constant page refreshes, not loading, pop-up ads that break the page and make it so scrolling becomes impossible. Plus, the UX/UI just sucks. It’s not fun or easy to visit. I used to spend hours reading AllMusic. Now I avoid using it at all bc of all the issues and lack of navigation appeal. 

  • 1

    Credits not updated

    Josh Daigrepont · 0 · Posted

    Between 2019-2021, I have had no issues submitting my credits for work I've done. I have always had the required documentation and filled the spreadsheets out correctly. But, from 2022-present, I have frequently submitted credits and it has been years since they have been updated. I have some records I would like to order RIAA plaques for and usually use AllMusic as the creditable source to order, but they have seemed to stop updating credits. Anyone have any clue as to why?

  • 1

    Error 503 ... Backend fetch failed - All Music is DOWN!

    Mark Green · 1 · Last reply by Andy M

    Looks like your site is down?

    SEEMS OK NOW!

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    Allmusic speed and backend issues

    kfischer30 · 2 · Last reply by kfischer30

    The last three days I have noticed a site slow down and also get backend fetch errors. I noticed this starting on Dec 9.  Could you please have a look.

    Thanks so much,

    -Ken

    Error 503 Backend fetch failed

    Backend fetch failed Guru Meditation:

    XID: 3093621

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    Error 503 Backend fetch failed Backend7 SITE DOWN

    Mark Green · 1 · Last reply by Zac

    Error 503 Backend fetch failed

    Backend fetch failed

    Guru Meditation:

    XID: 38371350

    Varnish cache server

  • 1

    Incorrect URL from All Music to my Apple Music artist page

    Darwin · 3 · Last reply by Zac

    Hi, There is an Incorrect URL from All Music to my Apple Music artist page.

    All Music page with wrong Apple Music link:  https://www.allmusic.com/artist/darwin-foye-mn0001286320?cb=1735419740

    Correct Apple Music URL for “Darwin Foye”:  https://music.apple.com/us/album/sylex/1778183887

    I'm hoping that the moderator of this forum works for All Music and can fix this issue.

  • 1

    Album golden best attributed to wrong band

    Jesse Flint · 2 · Last reply by Zac

    On the band page for "Blue Angel" (US band featuring Cyndi Lauper), the band Blue Angel Golden Best is attributed to the US band.  However, that album belongs to a Japanese band called Blue Angel featuring Akiko Urae and Hiromichi Kanemitsu, not the American band with Cyndi Lauper.

    https://www.allmusic.com/artist/blue-angel-mn0000049183#discography

    https://ja.wikipedia.org/wiki/BLUE_ANGEL?form=MG0AV3

  • 1

    Site contains old/invalid information about "Drago Bonacich"

    anonymized · 1 · Last reply by Drago Bonacich

    The site contains information about "Drago Bonacich" (full name Drago Vladimir Bonacich). That is my father and he hasn't been active in the music industry in many years. He lives outside of the US and is in a different career path. The content on the site doesn't lead to anything anyway (dead links). Please remove information for Drago Bonacich on the site, as it conflicts with Google searches about me (his son).

  • 1

    Hmmm… can't reach this page www.allmusic.com took too long to respond

    Mark Green · 1 · Last reply by Mark Green

    Hmmm… can't reach this page

    www.allmusic.com took too long to respond

    Try: Checking the connection Checking the proxy and the firewall

  • 1

    I've subscribed today, but I still see the adblocker pop-up. Emptying cache doesn't help and to my surprise I don't see my subscription in 'paid subscriptions'

    Gijs · 3 · Last reply by Gijs

    I've subscribed today, but I still see the adblocker pop-up. Emptying cache doesn't help and to my surprise I don't see my subscription in 'paid subscriptions'

  • 1

    How about making a site that works?

    Dan McCoy · 1 · Last reply by Zac

    Your buggy-ass site keeps asking me to disable my adblocker even though I'm a subscriber, and you have no contact email, so this complaint is just going to disappear into the void and nothing will get fixed.

  • 1

    Not "ad free" in the "New Music This Week" newsletter

    Sean Johnson · 1 · Last reply by Zac

    Hi, I've been an "Ad Free" subscriber for years now, and always got my "New Music This Week" newsletter ad free, but all of a sudden, a few weeks or so back, I started getting ads in those. I first noticed because I wasn't getting them at all, and (understandably) my spam detector starting flagging them as spam when they became full of dodgy Medicare ads and what not.

    I've since whitelisted the newsletter as not spam, but it's much worse now that it's full of horrible ads. What gives? Why am I no longer "ad free" despite paying for

  • 1

    Remembering Joey Molland

    Ken MacLeod · 1 · Last reply by Zac

    I noticed that Joey Molland of Badfinger hasn't yet been included in your "In Memoriam" posts. He passed away on March 1 at the age of 77. He was the last surviving member of Badfinger's most famous lineup.

  • 1

    Review written in full, but still missing rating (8)

    Robert Woods · 0 · Posted

    Found some unrated reviews that need to be fixed (Along with reviews from 2024 - 2025 that had already gave track picks but forgot to give a rating). Could you fix this for full version. Thank you earlier. 2024 - 2025s' reviews - Central Cee - CAN'T RUSH GREATNESS - That Mexican OT - Texas Technician And some old reviews - The LOX - The Trinity - Smash Mouth - Summer Girl - Sheck Wes - MUDBOY - B.G. - Livin' Legend - Juice WRLD - Goodbye & Good Riddance - KRS-One - Kristyles - Mac - Shell Shocked - Gangsta Rap

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  • 1

    Cannot access site on Firefox

    Chris · 5 · Last reply by Zac

    I have a membership but when I try to navigate to the site it's just a blank page, no way to view or login.  The page is visible with the Vivaldi browser but I prefer to use Firefox.

    This just began today.

  • 1

    Unable to log in

    PG · 3 · Last reply by Zac

    I've been getting this error page for several days after I log into Allmusic:

    Looks like there’s a problem with this site https://www.allmusic.com/signin might have a temporary problem or it could have moved. Error code: 503 The site could be temporarily unavailable or too busy. Try again in a few moments.

     

  • 1

    Something went wrong with the labeling of classical albums in Featured New Releases for April 4, 2025.

    Sam · 1 · Last reply by Zac

    When one uses the pulldown menus for "Week of April 4" and "Classical," the results are not classical albums.

  • 1

    Absence of Gothic, and Gothic Rock (in the All Music Guide book!)

    Marcio Hendrik · 2 · Last reply by Marcio Hendrik

    Dear people,

           All music staff, I was trying to explain a newbie what Gothic Rock was, and I got the best reference I could get. In my inquiry over "Genre Essays and Maps" (by p.1303) I could find "The Birth of Rock N'Roll, Garage, Psychedelic etc. But nothing relating to Gothic! Owl my god, what a fiasco. I went on your online database and couldn't find it as well. Pardon my ignorance, but by hitting Goth in your search field, I can only find Albums and Singles. None related to the genre. Sincerely, Marcio Hendrik Musician / Producer artigoaudio.com