Common Problems

  • 1

    Hi. I wrote you a couple of weeks ago, but I haven't heard back. My problem was that we are two (very different) artists by the name JORN, so the other jorn's BIo have often been under my releases.

    jorn · 3 · Last reply by jorn

    Hi. I wrote you a couple of weeks ago, but I haven't heard back. My problem was that we are two (very different) artists by the name JORN, so the other jorn's BIo have often been under my releases. It seems like it has been corrected on two of my releases, but stil not on theese, which are also me: https://music.apple.com/dk/album/saturday-single/378792036?l=da https://music.apple.com/dk/album/vaksemadder-og-r%C3%B8vballegardiner-single/1746298340?l=da https://music.apple.com/dk/album/sk%C3%B8nheden-og-udyret-originalt-dansk-soundtrack/1442395867?l=da I am a Danish Soul singer and here is my profile, which I hope you can put on my releases, since Apple for artists is not able to. BIO: JORN (Jorn Lendorph) is a Danish soul-pop singer.

  • 1

    AllMusic is being updated. Hold tight. Thanks!

    Gary B. Larson · 1 · Last reply by Andrew L. Cushman

    I'm a paid subscriber and should be getting better service than this I've been getting this message for months when I go to AllMusic on my computer: "AllMusic is being updated. Hold tight. Thanks!" Sometimes it works; usually, it doesn't. I DO have phone access, but I prefer reliable computer access. If this isn't fixed, I'll need to unsubscribe.

  • 1

    Public profile and photo blank

    mikedefoy · 3 · Last reply by Zac

    Nothing shows up under the artist name, and the songs are not associated with the album.

  • 1

    Background color

    ben-one-eye · 3 · Last reply by ben-one-eye

    When I logged on to the site tonight, I noticed that some of the backgrounds of elements such as the discography list, album tracks lists and so on, are white, even though I have a dark theme enabled on my browser. I have a visual disability, and I have to turn all my colors to dark to even be able to work with pages, and so things like that are extremely unhelpful.

  • 1

    Credits not updated properly on a submission

    Cameron Mangione · 1 · Last reply by Cameron Mangione

    Hi,

    This submission was recently successfully added to the AllMusic database (https://www.allmusic.com/album/aura-mw0004374935#similarAlbums), which is exciting. However, it looks like this submission is missing the following credits:

    Vocals Recorded By - Cameron Mangione

    Assistant Engineer - Marina Fields Our team followed the proper protocols to submit this EP almost four months ago, so it was disappointing that you all did not update it properly. I have also attached the initial spreadsheet submitted to Xperi/TiVo four months ago for proof. I also submitted a correction on the page itself, but I want to ensure that someone gets back to this promptly because

  • 1

    Impossible to remove multiple items from a list?

    Alex · 1 · Last reply by Alex

    After the site update, I cannot seem to remove multiple items from a list without the page refreshing each time. This means that if I want to remove e.g. 7 releases from a list, I have to do it 7 times manually! This is a massive downgrade, as I know I used to be able to just go to "edit list", and then tick all the releases that I wanted to remove.

    Now it takes so much more time and clicking, it's ridiculous.

  • 1

    John Martyn grace and danger album photography was by Sandy Porter you have incorrectly recorded the credit

    Sandy Porter · 1 · Last reply by Zac

    Sandy Porter was the photographer who created John Martyn grace and danger cover. Please correct your entry

  • 1

    How do you fix a genre assignment mistake?

    J Morgan66ghost · 1 · Last reply by Zac

    I represent the violinist Janice Martin. You have her listed as a jazz artist.

    She is not a jazz artist, and there's no question this is a classical album.

    https://www.allmusic.com/album/janice-martin-violinist-mw0001104010

    How do we get this fixed?  Do I need to send you another CD? And where do I send it?

  • 1

    Dead Link

    Chip Hall · 1 · Last reply by Matski

    Hi there. I think I've stumbled onto a dead link. When I go to the Steely Dan discography and click on this entry: northeast corridor steely dan live, it says that there is no information about that album

  • 1

    i can't login to my account from my mobile phone ,but i can login from laptop ..

    vasilis · 1 · Last reply by Zac

    I can't login to my acount from my mobile phone ,but i can login from my laptop.

    This happen today evening .

    The latest login from my mobile phone was on 28 october 2024

    Thank you 

    Vasilis

  • 1
  • 1

    Privacy options

    David Burns · 0 · Posted

    Where is the one click reject all option? Ludicrous these days to have to scroll through dozen or more options to manually turn off tabs. Come on, get your act together please!

  • 1

    could you be so kind more fullfil information about this hARITON zOE https://musicbrainz.org/artist/5543b6ac-a73f-4ad5-bf7e-96a04d0f001e

    kobby · 1 · Last reply by Zac

    could you be so kind more fullfil information about this hARITON zOE https://musicbrainz.org/artist/5543b6ac-a73f-4ad5-bf7e-96a04d0f001e

  • 1

    Album birthday section

    Graham Downey · 2 · Last reply by Zac

    I'm disappointed that you decided to remove the albums released on this day section from the main page. I look forward to that each day and its a great way for me to discover new albums on their respective release dates. I'd really appreciate if you could bring it back, or offer me an alternative way to access it. 

    Thanks

    Graham Downey 

  • 1

    Wanting to disable "Listen on Amazon/Spotify".

    Hari · 0 · Posted

    The "listen on spotify" feature is always in the way. I don't enjoy having to scroll past it every time I want to get to reviews. Also, when scrolling the page, it is often just the spotify frame that scrolls, rather than the whole page, furthering my irritation. Please allow subscribers to disable the feature. When I want to listen to Spotify, I will open spotify separately.

    Thank you!

  • 1

    album highlights seem to be no longer maintained

    rootsmusic · 1 · Last reply by Zac

    I wanted to browse contemporary artists who are carrying on the tradition of a style.  The closest that I can get to my objective is by sorting the album highlights list by year, but that list includes compilations from dead artists.

    In a broad genre like country, the newest album highlight was released in 2014.  In narrower styles (e.g. old-timey), the newest album highlight was released even earlier,

  • 1

    I wanna contact you - I am Producer & Artist of the CD SARA MUSINOWKSI

    Sara Musinowski · 3 · Last reply by Zac

    Hello I am SARA MUSINOWSKI artist and producer of the from All Music published CD 

    KURT WEILL vom Broadway nach Berlin 1.

    i am Producer & Singer 

    2. you published my name worldwide in Instagram, Spotify and other platforms WRONG under MUSINOWKSI - but it’s MUSINOWSKI !!!

    3. 

    would you give me the opportunity to get 10-20% of the fees , after I gave my producer rights sold in 1995 to SIGNUM MUSIC HEIDELBERG many things in the world of music have been changed!

    - It’s a fully internet sales world and 1995 this was nt like that signed!

    -

  • 1

    Your review of the song flight 505 by the Stones is a totally different song.

    Mark P · 2 · Last reply by Zac

    It is also moronic I have to now log in again to post this when already logged in.

  • 1

    Links to streaming services

    Eric Weir · 2 · Last reply by Eric Weir

    Links to streaming services do not lead to the actual song/record, but to a sign up flow. When choosing "listen to" button, I'm sent to signup for AM. I'm already an Apple Music subscriber so I receive a modal telling me as such not directing me at the record I'm trying to listen to. Sometimes, if I'm lucky, it will simply open Apple Music as it's supposed to. Very frustrating. See attached. Thanks.

  • 1

    Web site just went down.

    kfischer30 · 1 · Last reply by Zac

    Web site just went down, If you drill into an album you lose graphic links. Just started at 11:20 CST. Can you please have a look.

    Thank You,

    -Ken