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Cannot sort Album ratings - they disappear

Allmusic won't let me sort my album ratings. It defaults to "Newest first", but if I change the sort to any of the other options in the dropdown menu (such as "Highest rating", which is the one I want) all my ratings immediately disappear.

I'm using Chrome on a laptop and this issue happens with or without my adblocker.

5 replies

J

Thanks, it's working now!

Thanks for taking the time to fix it, and thanks for your amazing website

Hi James,
Thanks for the screenshots.

We were able to pinpoint the problem and have just rolled out a fix.

Please take a look and see if it is working as expected now.

Thanks again.

Thanks for the detail and we'd love to get this resolved for you.

Can you please provide a screenshot of the view you are seeing without the ratings displaying?

Additionally, can you go to this page and send us the URL it creates for you (next to the green button that says "Copy")
https://www.whatsmybrowser.org/

If you'd prefer, you can email this info to us at support (at) allmusic (dot) com.

J

I already cleared my cache and that didn't fix the problem.  Just then I did a hard reset of Chrome the way it says to in the second link you provided, and it still hasn't fixed it.  The ratings disappear

We've recently made some changes to the My Collection feature and it sounds like your browser is holding onto some old code.

Can you clear your browser cache and see if this is resolved?