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Unable to create paid subscription with credit card

Hi,

I've been attempting to purchase a paid subscription but am not able to complete the transaction. I've tried using Firefox and Chrome on my phone both with and without the VPN I normally use, and tried on my PC, again using Firefox and Chrome with VPN turned off as well. I see that there is a HTTP 402 error from Stripe when I click the "Submit Payment" button.

I've checked the credit card and I'm not being charged.

1 reply

Hi Lucas,

This is strange. We're not seeing your payment requests going through to Stripe at all, and we've tested and the process seems to be working on our end (we were able to successfully charge a credit card using Stripe). And we have seen credit card requests coming through from Stripe over the past weekend.

Strange that it was happening on both your phone and a PC.

Possibly Stripe was having issues that day?