site not loading properly
4 replies
АТ
Thank you very much for your time and for your tips.
Can you please take a look at this page and let us know what the top of the page says (probably something like "gce-all-prod-ci3-autogroup-8jpx") and also let us know if any of the individual images do not appear for you.
АТ
That's what I see.
An important detail: at my home your site is displayed without problems. But at my job, that's how I show it. Obviously some firewall is blocking something :(
Zac
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Yes. It looks like something in your work environment is blocking some of our assets from being delivered.
Can you ask your IT why these links fail to load:
https://cdn-s3.allmusic.com/cms/3581/home_newreleases.jpg
https://cdn-gce.allmusic.com/images/allmusic_logo_small.png
The first link is for images, the second link is for assets like CSS (to make the site layout display properly) and Javascript (to make the site filters and sorting work).
We've seen this happen with other businesses with restrictive protections and they would need to get the URLs whitelisted / approved for things to work.
АТ
I've been seeing this problem for a few days now. And now too. And on all pages of the site.
Every once in a while, there will be an issue where our CSS code (that loads the fonts and design) will not load properly for a few minutes.
Care to try again and let us know if you are still seeing this issue?