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Desktop mode wont display in chrome

On my android phone. Seems to work OK in Firefox. 

4 replies

Hi Danny,
Can you please explain further?

You're browsing AllMusic in Chrome on your Android phone, and when you turn it sideways to see the Desktop view, it isn't working.

But if you do the same thing in Firefox it does work?

Can you provide the make and model of your phone so we can troubleshoot?

D

I'm using a Samsung galaxy s23 ultra.  If I toggle desktop mode on or off the screen looks the same.  My main issue is that user ratings no longer display and that's the main way I sort discographies. Again it displays fine in Firefox and was displaying fine in chrome until about 8p last night. 

Interesting.
We didn't change anything recently, so I wonder what is different.

Is there any way you can send a screenshot of what you're seeing (in both browsers if possible)?

You can post them here or email us at support (at) allmusic (dot) com

D

Sorry for the delay in response but am still having this issue.  Attached is a screenshot of each so you can see what I mean.  User ratings are displayed in Firefox but not chrome,  desktop mode is toggled on. 

Thanks, this is helpful. We'll take a look.

Hi Danny,

Is it possible you have Zoom enabled?

If we Zoom, the data does disappear. So maybe you went into accessibility and bumped it higher then 100%?

At 130% it loses that column and goes into our responsive design for Mobile. If we rotate the phone to landscape, they come back