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i can't login to my account from my mobile phone ,but i can login from laptop ..

I can't login to my acount from my mobile phone ,but i can login from my laptop.

This happen today evening .

The latest login from my mobile phone was on 28 october 2024

Thank you 

Vasilis

1 reply

Hi there,

Can you tell us what method you use to log in? Facebook? Google? Using an email address and a password?

V

Using an email and a passwords 

Very strange.
If it was broken in one place it should be not working anywhere.

My suggestion is to log out of both devices, then reset your password: https://www.allmusic.com/forgot-password

then log back in to both devices using this new password.