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I cannot check an episode watched when I click the eye. It won't turn black. Why?

4 replies

Hi.
Can you tell us what device you are using to browse SideReel?

Are you on a laptop or mobile phone or iPad/tablet?

Are you in your Tracker? Or on a TV Show page?

Any specifics you can give us would be helpful in troubleshooting.

I think we have this fixed.

You may need to try reloading the page or clearing your browser cache. https:/www.refreshyourcache.com/en/home/  

SM

Hi Zac, this is now happening to me. When I’m on my tracker, the eye won’t turn black and move to the next episode. However, if I refresh the internet page it will show the next episode. I’ve cleared my cache and not sure what else to do. This has been happening for a few days. I have an iPhone using safari 

We'll take a look. Thanks.

Hi Shelby. This should be fixed now.

You may need to try reloading the page or clearing your browser cache. https:/www.refreshyourcache.com/en/home/  

N

Hi, I am having this same issue. I have to go into the drop down and select each episode from there instead of clicking the eye on the next episode showing on the tracker. 

We'll take a look. Thanks.

Thanks for the heads-up.

I believe we have this bug fixed now.