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SideReel has lost my "Subscription", says I'm no longer Subscribed.

Has occurred just today....  The Subscription section in My Account isn't indicating my Subscription anymore, aka being "Subscribed" so seeing Ads now.
I just "renewed" my Subscription like a Month ago or so.

I've also logged out, cleared all Cookies, restarted browser, etc.

Something has broke...

P.S.  Please provide an "Export" option for all of our Shows... giving us an Excel type file or whatever which indicates the Shows we have in our list, and it showing the "last watched" Episode or all watched episodes for the show whichever can be done.

This is a good way to help us have a "backup" that we can make sometimes in case our show database or even SideReel dies for some reason.  That way we can know what shows and what episodes we've watched.  I now you guys likely have Backups but, it would be an extra protection for our own peace of mind.

Thanks

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Very sorry. Something is not working properly.

We're digging into it ASAP.

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I think we have it solved now.
Sorry about that.

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Thanks much, looks fixed....

BTW, what are your thoughts on providing us an "Export" Excel type file of at least the shows in our List, and even if possible listing the "last watched show"?
Would be helpful... for us to have a "backup" that we can create once in awhile for extra safety.

Also, did you see my other Suggested Improvement I posted a couple of months ago for you to add a "Watched" Filter to the "Filter By" dropdown in My Tracker?
This would make it easier to look up all the shows that we've watched which might have been Canceled, but their Status haven't been updated as so, and/or that we simply need to remove from our Listing because they've been canceled, so we don't need to be saving them.

Without having a "Watched" Filter I have to show my FULL LIST of shows, including those still being watched and haven't been canceled, which makes it more of a pain to check a shows status.
Again, would also be helpful...

Thanks.... for the service and help.

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