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My Tracker only showing some of my unwatched shows, not all

When I'm on My Tracker page, I have the "hide watched shows" box checked, but it is only showing some of my unwatched shows. For example, I have watched season 1 of Andor, but not season 2, but Andor is no longer showing up on my tracker. 

Looks like it might only be showing shows that I haven't started, instead of shows that I've started but not finished. 

Gen V, Welcome to Wrexham are other examples of shows I have not finished, but have started, that are no longer on my tracker. The only shows showing on my tracker are shows I have not started yet. 

Please help! Thank you!

7 replies

Ok I think I have a fix out for tonight...   I plan to test more tomorrow.   But in my personal account it is no hiding the proper ones.   I hope this at least helps for tonight and will verify this more tomorrow as the permanent solution 

JW

Thank you - it’s working again for me 

B

It is working for me too now, thank you!

I have identified the issue, just going to take me a bit to re-write the query.  We upgraded versions of our Database which is causing the hide watch check box query to run a bit unpredictable, so I need to re-write it.   If I can get a fix out tonight I will, otherwise I'll have it fixed tomorrow at the latest.  Sorry about the confusion here, was an internal change in the way the database handles group by and sorts that changed in a way we were not expecting. 

Ok I got this to kind of repeat on my personal account.  I will see if I can fix it quickly.

We are looking into this now

JW

Me too! I’m stressed 😂

Same here, as soon as I check the hide watched shows, all of my shows dissapear even the unwatched. I can only find them by scrolling through the complete list.

SM

This is also happening to me

I've been trying to duplicate and so far have not been able to on our test environment or production.   I added Welcome to Wrexham (great show) to a list in our test account.   So have not watched any episodes, the other in the list has the most recent marked as watched.   I select the Hide Watched and it remains in the list, the one that is current "You are up to date!"   gets filtered out.

I hate this answer, but can you try logging out and clearing cookies and logging back in?   We had maintenance on the backend Database today, but I don't see how that would have effected this.   I am continuing to look into it.