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I cannot check an episode watched when I click the eye. It won't turn black. Why?

4 replies

N

Hi, I am having this same issue. I have to go into the drop down and select each episode from there instead of clicking the eye on the next episode showing on the tracker. 

We'll take a look. Thanks.

Thanks for the heads-up.

I believe we have this bug fixed now.

SM

Hi Zac, this is now happening to me. When I’m on my tracker, the eye won’t turn black and move to the next episode. However, if I refresh the internet page it will show the next episode. I’ve cleared my cache and not sure what else to do. This has been happening for a few days. I have an iPhone using safari 

We'll take a look. Thanks.

Hi Shelby. This should be fixed now.

You may need to try reloading the page or clearing your browser cache. https:/www.refreshyourcache.com/en/home/  

I think we have this fixed.

You may need to try reloading the page or clearing your browser cache. https:/www.refreshyourcache.com/en/home/  

Hi.
Can you tell us what device you are using to browse SideReel?

Are you on a laptop or mobile phone or iPad/tablet?

Are you in your Tracker? Or on a TV Show page?

Any specifics you can give us would be helpful in troubleshooting.