Common Problems: SideReel | Support for AllMusic and SideReel

My Tracker not working

Tinah0512 — Wed, 10 Sep 2025 22:14:45 +0000

My Tracker isn't working - HTTP ERROR 503

The rest of the site seems find it is just My Tracker that takes me to an error page.

dark season 3 all episodes are out

Finnian Spencer — Mon, 29 Jun 2020 16:09:59 +0000

dark season 3 all episodes are out

Logging in to SideReel & Episodes don’t stay marked as seen

AuraBug — Tue, 21 Sep 2021 06:04:39 +0000

Have been with SideReel for years. Had similar probs like this one in May 2015. Went thru this last transition as well with all the changes.
Now it seems SideReel is deStabilized again.

Logging in Doesn’t hold or if get Tracker it doesn’t hold Episodes as watched, etc.

is there a problem with the site I. Not aware of..???
User name is AuraBug

Thank you for all your hard work. It is most appreciated.

Jean R Delaney — Tue, 30 Jun 2020 16:58:44 +0000

I've noticed that most of my tracked shows do not appear in my trackin calendar. For example, Deadliest Catch, Bering Sea Gold, Aquarium and The Zoo (Bronx Zoo) to name a few.

Will there be a time soon that these showsvwill again be in the tracker calendar?

Thank you for all your hard work. It is most appreciated.

Jean

Can't marked programs as watched in Tracker

Tinah0512 — Sun, 28 May 2023 21:43:29 +0000

I can't marked programs as watched in my Tracker. I click on the little eye symbol and nothing is happening. It was working fine yesterday but today nothing. I've tried clearing my cache and tried on other computer, but still not working.

Please help

Tina

Something is wrong with the website

Leanne Dixon — Mon, 29 May 2023 01:23:41 +0000

Is there something wrong with the site? Can't seem to track new shows and update new watched episodes...

I can't mark episodes as watched

Mathias Pedersen — Wed, 11 Oct 2023 22:37:55 +0000

I can't mark episodes as watched in my Tracker. I click on the little eye symbol and it just jumps a little to the right. It was working fine yesterday.

I've tried clearing my cache used other devices, browsers. Even a fresh browser install.

Tracker not working

salvatore — Wed, 28 Jan 2026 10:42:29 +0000

I can't mark shows as watched in my Tracker. I click on the little eye symbol and nothing is happening.

Database Problem? (Sep '21)

Sara — Mon, 20 Sep 2021 23:49:07 +0000

The site seems to be behaving strangely today. A few things I've experienced this afternoon:

Clicking the eye in my tracker causes the show to say all episodes watched. Refreshing shows next episode.
Search returns no results. Results appear on 2nd or 3rd refresh.
Selecting a list displays all shows fully watched. Refresh displays shows with episodes remaining.

Also a friend told me he clicked the eye, it didn't take, refresh asked him to login, 2nd refresh loaded the tracker properly.

Not able to track shows

Vanessa — Wed, 28 Jan 2026 11:13:19 +0000

Hello

I am not able to track new shows.

Any problem currently going on?

Website is completely broken

Francis Loa — Sun, 16 Oct 2022 20:09:38 +0000

Only text is loading on the site. See the attached image.

my old login doesn't work!

Green Hegs Ham — Fri, 26 Jun 2020 01:56:49 +0000

So tried signing in with my old login username and password and it doesn't recognize it because it isn't an email. When i log in with my email, i have no tracked shows! Please restore my tracked shows i had over 100 and I don't remember where i was at with all of them.

Please help!

Can’t add shows to lists (multiple issues)

goodxwolf — Fri, 26 Jun 2020 17:36:15 +0000

Buttons for ‘add list’ or ‘review’ don’t work (mobile)
Trying to mark episodes as watched executes glitch with screen (all episodes / seasons within a show flash repeatedly)
...overall platform update is less functional than original so far (general feedback)

Missing episodes: Last Week Tonight & Aussie Gold Hunters

Spades Dj — Mon, 27 Jul 2020 16:10:15 +0000

Just FYI:

1) Last Week Tonight had it's 19th episode this last Sunday, July 26

2) Aussie Gold Hunters is up to episode 13 of season 5.

I cannot check an episode watched when I click the eye. It won't turn black. Why?

Tanisha 33 — Wed, 12 Aug 2020 02:35:43 +0000

ghosts episodes missing

Tinah0512 — Wed, 30 Sep 2020 13:10:22 +0000

Ghosts season 2 only showing first episode of six.

Shows in My Tracker need updated

jw55bosco — Wed, 14 Oct 2020 12:08:51 +0000

Could you update my tracker please?

These shows are on hiatus:

The Alienist

America's Got Talent

Renovation Island - Canada Show (Island of Bryan - USA Show)

Tough as Nails

Yellowstone

and Two Weeks to Live has been cancelled

Thanks very much for everything you all have done. Awesome job guys and gals.

Timezones not updating in the tracker calender

Tobias Mustad — Tue, 24 Nov 2020 18:40:51 +0000

Even though i have put in my local timezone (GMT+1) in my profile, the calendar in my tracker is still showing the US-time for airing. Meaning shows that airs on a tuesday US-time, but wednesday my time, shows up in the tuesday column. This is not a major problem, i'm able to do the conversion myself, but i do seem to remember that before the site went down and came back, i did not have to. If a show aired at 8PM Tuesday on the east coast, it would show up as 02 AM on Wednesday in my calendar. So why is it not doing that now, when you have the option to select your timezone in your profile?

Virgin River Season 2 (Netflix)

Mike Chapman — Mon, 30 Nov 2020 14:00:49 +0000

One Chicago Bug (1/9/21)

Sara — Sun, 10 Jan 2021 03:51:26 +0000

Something seems to have gone wonky when the One Chicago (Med and Fire) got moved. The week was already weirdly starting on Saturday instead of Sunday but the Chicago shows seem to have gotten stuck in the grid for this past week and aren't appearing in next week's grid where they belong.