Welcome to the New SideReel User Portal

Welcome to our brand-new user portal! For years we were using another service but they are shutting down so this is the place where you can submit requests, ask a question or share your ideas in our community. You can report problems or give praise, too!

3 replies

J

Hi I just want to report that I am not getting my tacker shows put on my tracker. I am thinking you are still having issues with tracking peoples programs is this true?  Please fix this thanks! Have a great week.

Hi Jean,
If you are marking shows as "Tracked" they should be appearing in your Tracker.

Can you give an example of a show you have clicked "Track" on a TV show page but it is not showing up in your Tracker?

J

Yes for instance LA's finest.

Can you check to see if you have the show marked as "Tracked" (the red check icon) on the TV Show page?

https://www.sidereel.com/tv-shows/la-s-finest

I just started tracking the show and I see it in my Tracker: